Regional Employee Services (Human Resources) Director
Region: Atlantic
Full Time / Exempt

Role Purpose  

The Director of Employee Services will build and functionally administer a highly scalable, decentralized, best-in-class Employee Services program at the Regional level. The Director will find the balance between our fierce focus on decentralization with the efficiencies of scale for process and systems.
The Director will develop, manage, and iterate variety of Employee Services processes spanning the Employee Life Cycle. They must have superior organization and communication skills while maintaining incredible attention to detail in a fast-paced, rapidly growing environment. This individual will develop and lead a team and will both manage and perform both strategic and tactical work in the areas of Talent Acquisition, Onboarding, Benefits, Total Rewards, Training and Development, Compliance, Risk and Safety, Employee Relations, Performance Management, Communication, and Acquisitions.
The Regional Employee Services Director will partner with the regional teams in building brand awareness as an “Employer of Choice” in the marketplace.

Role Summary

This is a spectacular opportunity to join a stable, recession-resistant, legacy company and partner with the President to lead the organization’s people and culture function.

The company is rapidly growing and needs an experienced and skilled Human Resources Leader with specific experience in the Atlantic states (DE, MD, OH, PA, VA, NJ, NY, CT) who can bring proven, scalable processes, people analytics knowledge and a passion for creating enduring company cultures. This Director will help build and implement the mechanisms to grow the region including employee services, compliance, retention, risk and safety, and benefits and rewards. In this hands-on environment, the ideal people leader will be driven by the long-lasting impact of their work.
Key Job Responsibilities

Reporting directly to the Regional President and working very closely with both the Mountain West Leadership Teams and Apex Partner Services Director of Employee Services, the Regional Employee Services (HR) Director will play a key leadership role. Areas of impact may include:

• HR Process & Administration
  • Provide a Best-in-Class Onboarding experience to all incoming employees
  • Build and lead a team of Employee Services Manager/Generalist/Specialists to support the region’s rapid growth.
  • Develop and maintain strong relationships with Market Presidents and General Managers to execute and manage Employee Services programs and projects.
  • Achieve 100% employee data accuracy in all systems, providing assurance to all key stakeholders that KPIs and reporting are accurate and consistent throughout all organizational systems.
  • Lead the Risk & Safety program at the Regional Level and oversee the program in order to ensure a highly compliant and successful program.
  • Partner with Apex Corporate Development and Apex HR Operations to execute highly successful M&As.
  • Identify as the regional expert in Mountain West Employment Compliance in all areas of the Employee Services function.
  • Ensure all employees receive all training and education required in the areas of Compliance, Employee Relations, and Risk & Safety.
• Talent Management & Engagement
  • Partner with Regional President, Market Area Presidents, and General Managers to build and lead Employee Retention Efforts, leveraging employee surveying and Culture/Retention programming.
  • Assist in building a culture of performance accountability.
  • Contribute to and help manage industry leading engagement and management development training.
• Business Impact, & Technology
  • Become the regional expert on people technologies in the business to leverage full functionality.
  • Create and align Employee Services metrics to the business.

Candidate Requirements

A successful candidate will have the following criteria & competencies:

• Bachelor’s degree in business or related field, OR a lesser degree with additional relevant commiserate experience
• 5 – 10+ years of prior HR experience required in a leadership role
• HR Certification is strongly preferred
• Highly motivated, comfortable working autonomously
• Excellent skills developing and managing metrics, while keeping a People First mindset
• Ability to effectively communicate HR processes into simple solutions for non-HR employees
• Strong experience in leading / driving processes
• Excellent interpersonal skills, attention to detail and teamwork
• Able to operate effectively even when information may be incomplete or limited
• Excellent time management and organizational skills
• Improve and growth mindset - with the ability to adapt and work within budgetary constraints

Location

The preferred location for the Regional ES Director is in the area of West Chester, NY, or Long Island, NY.  Additional locations in the region can be considered based on candidate profile.
Compensation

A competitive compensation package will be available to the selected candidate.

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Key Job Responsibilities

Reporting directly to the Regional President and working very closely with both the California Leadership Teams and Apex Partner Services Director of Employee Services, the Regional Employee Services (HR) Manager/Director will play a key leadership role.

Areas of impact may include:

HR Process & Administration

• Provide a Best-in-Class Onboarding experience to all incoming employees
• Build and lead a team of Employee Services specialists to support the region’s rapid growth.
• Develop and maintain strong relationships with Market Presidents and General Managers to execute and manage Employee Services programs and projects.
• Achieve 100% employee data accuracy in all systems, providing assurance to all key stakeholders that KPIs and reporting are accurate and consistent throughout all organizational systems.
• Lead the Risk & Safety program at the Regional Level and oversee the program in order to ensure a highly compliant and successful program.
• Partner with Apex Corporate Development and Apex HR Operations to execute highly successful M&As.
• Identify as the regional expert in California Employment Compliance in all areas of the Employee Services function.
• Ensure all employees receive all training and education required in the areas of Compliance, Employee Relations, and Risk & Safety.

Talent Management & Engagement

• Partner with Regional President, MAPs, and GMs to build and lead Employee Retention Efforts, leveraging employee surveying and Culture/Retention programming.
• Assist in building a culture of performance accountability.
• Contribute to and help manage industry leading engagement and management development training.

Business Impact, & Technology

• Become the regional expert on people technologies in the business to leverage full functionality.
• Create and align Employee Services metrics to the business.

Candidate Requirements

• Bachelor’s degree in business or related field, OR a lesser degree with additional relevant commiserate experience
• 5 – 10+ years of prior HR Generalist (spanning all key pillars) experience required in a leadership role
• HR Certification or Micro-Credential in California Employment Law is strongly preferred
• Highly motivated, comfortable working autonomously
• Excellent skills developing and managing metrics, while keeping a People First mindset
• Ability to effectively communicate HR processes into simple solutions for non-HR employees
• Strong experience in leading / driving processes
• Excellent interpersonal skills, attention to detail and teamwork
• Able to operate effectively even when information may be incomplete or limited
• Excellent time management and organizational skills
• Improve and growth mindset - with the ability to adapt and work within budgetary constraints

Location: The Regional ES Manager/Director will work from a location within the region (California), as agreed-upon.

Compensation: A competitive compensation package will be available to the selected candidate.